EXCHANGE & RETURNS
We want you to love your purchase! If for any reason you’re not completely satisfied, we’re here to help.
_Tracking Your Order: Once your order has shipped, you’ll receive a confirmation email with a tracking number.
_Return & Exchange Period: You can return items within 14 days of delivery date for a refund (we charge a $5 restocking fee). We also offer exchanges. The shipping fees will be on your own chosing and cost but be sure to get tracking on shipping to ensure it is received by us.
_Eligibility: To be eligible for a exchange or return, items must be unworn, unwashed, and in their original packaging with tags attached.
_How to Initiate an Exchange or Return: Simply reach out to our customer support team at hello@sunnihunni.com OR fill out the contact form on our website.
In response we’ll guide you through the process! Our response time is within 24 hours. If you dont hear from us be sure to check SPAM folder or email us again to ensure a timely response.
_Refund Process: Once we receive your returned item, we’ll process your refund within 10 business days. Please note that shipping fees are non-refundable. The shipping fees will be on your own chosing and expense but be sure to get tracking on shipping to ensure it is received by us.
_Exchanges: If you’d like to exchange your fits for a different size or style, let us know! This can be arranged for you. The shipping fees of return will be on your own chosing and expense but be sure to get tracking on shipping to ensure it is received by us. For the reshipping of your exchange see our standard shipping fees that apply.
Please be sure to check out our sizing charts and videos page to help choose the proper fit you desire.
_Questions? If you have any questions or need assistance, feel free to contact us at hello@sunnihunni.com We’re here to help!
Thank you for supporting our business!